Adding a Live Chat Agent to Your Site - Is it Worth It?

You’ve probably seen those “live chat agent” programs that seem to pop up right as you’re about to leave a website and start talking to you about a discount. 

Some people think they’re annoying.  Others find them downright insulting.

But there’s no doubt that these “virtual agents” help increase conversions on your website.  Some people have seen conversion increases as high as 78%.  Who knew a little script could do that much?

The problem remains though, that many of them are designed to simply hawk offers and promos at you and not really engage in any kind of relevant conversation.

Until now.

Enter ExitPageAgent.com - a new kind of live chat agent program that lets you customize what the agent says and how they respond to certain questions - just by editing a simple text file.

What makes Exit Page Agent so unique is the fact that you can easily customize any part of the whole live chat experience.  Change the agent’s name, upload a photo, add your own links in the chat and around the chat box itself. 

You can even decide when the agent appears:  When the user clicks the close button on your website, when they move their mouse to the top of the screen (in preparation for closing or hitting the Back button) or when they click a certain link (”Live Help” for example)

Setting it up is also simple.  Just by editing a text file and following the step-by-step instructions, you can have a live chat agent on your website in minutes - not hours.

All this leads to a much more meaningful conversation that really can help answer a potential customer’s questions.  And while it is still just a computer program, it does help encourage visitors to stay longer on your site, and maybe even give it a second glance.

To see a live demo, visit www.exitpageagent.com - move your mouse toward the upper right corner of your screen (as if you were going to close your browser) and the agent will appear.  Go ahead and ask questions! You won’t be disappointed.

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